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Effective Communication Skills
March 31, 2022 @ 7:00 pm - 8:30 pm
anaSudan Leadership House
Project Manage Your Professional Roadmap
‘Effective Communication Skills’
– COMMUNICATION IS the exchange of information between a sender and a receiver
– COMMUNICATION INVOLVES speaking, listening, reading and writing
– EFFECTIVE COMMUNICATORS need to be clear and direct
– WRITING BUSINESS LETTERS is an important skill in many job settings
– NON-VERBAL COMMUNICATION includes eye contact, facial expression, posture, handshake, personal space, vocal tone – consider what message you’re sending without noticing
